Help Center

🛠️ Help Center

Welcome to the Kitchen X 360 Help Center. We're here to assist you with any questions or concerns you may have regarding your order, shipping, returns, and more. Browse the topics below or contact us directly — we're always happy to help!

📦 Order Questions

  • How do I track my order?
    Once your order ships, you’ll receive an email with your tracking number. You can track it online through the carrier’s website.
  • Can I change or cancel my order?
    Please contact us within 12 hours of placing your order. After processing begins, changes or cancellations may not be possible.
  • What should I do if my order is missing or incorrect?
    Contact our support team with your order number and details. We’ll resolve it promptly.

🚚 Shipping Information

  • When will my order ship?
    Orders are processed within 1–3 business days (excluding weekends/holidays).
  • What are your shipping rates?
    We offer free shipping in the USA and Europe. International rates vary based on destination.
  • Do you ship internationally?
    Yes, we do! Customs duties or taxes may apply and are the customer’s responsibility.

🔁 Returns & Refunds

  • What is your return policy?
    We accept returns within 30 days of delivery for unused, unopened items. Customers are responsible for return shipping.
  • How do I initiate a return?
    Email us with your order number and reason for return. We’ll guide you through the process.
  • When will I receive my refund?
    Once we receive and inspect the return, refunds are issued within 5–7 business days.

💳 Payments

  • What payment methods do you accept?
    We accept Visa, MasterCard, American Express, Discover, and PayPal.
  • Is my payment information secure?
    Absolutely. We use industry-standard encryption to protect all transactions.

📬 Contact Us

If your question isn’t covered above or you need personal assistance, feel free to reach out:

🏪 About Kitchen X 360

Store Name: Kitchen X 360
Company: KITCHEN X 360 LLC
Email: kitchenx360@hotmail.com
Phone: +1 616-306-7002
Address: 395 NE 59th St, MIAMI FL, FL 33137